Summary: AINS, maker of the eCase case management platform, has partnered with hosting pioneer AIS Network to offer eCase as a hosted solution. AINS is a leading provider of enterprise information management software currently in use by federal, state and local governments, educational systems, health institutions, and private sector businesses across North America.
Gaithersburg, MD—May 29, 2012—AINS, Inc, a leading provider of enterprise information management software, has announced its partnership with hosting pioneer AIS Network. This partnership will offer the benefits of eCase, AINS’ adaptive and highly configurable case management platform, with the ease of AIS Network’s hosted solution.
Designed for public and private sector organizations of any size, the easy-to-use eCase tool saves money by automating information management, tracking and reporting. eCase is most effective at helping organizations manage their human resource department’s on-boarding process and streamline heavy volume correspondence such as help desk inquiries, issue tracking demands, citizen and consumer requests, and customer complaints. eCase can be customized and integrated easily with Microsoft SharePoint and other applications.
“By making eCase available on-demand through a hosted solution, we are helping our customers access eCase securely via the Internet at any time, on any device and in any location. They’ll get improved response time, improved productivity and a litany of other benefits,” said AINS CEO Mohinder Goswami. His company’s case management products are currently in use by federal, state and local governments, educational systems, health institutions, and private sector businesses across North America.
The selection of AIS Network was driven by AINS’ rapid growth and its customers’ increasing needs for a fully compliant, hosted solution that utilizes scalable and reliable datacenters across North America. To support a growing North American presence, AINS needed a hosting provider with world-class data centers, SSAE 16 Type-II compliance, a geographically redundant infrastructure, a robust network and industry-leading uptime and availability.
“Following an extensive evaluation process, AINS chose AIS Network to host eCase not only on the basis of their technology and security and compliance standards but also because of their responsive service,” Goswami said.
“We’re excited about our partnership with AINS and look forward to helping them make case management easier and more secure than ever before,” said AIS Network CEO Jay Atkinson.
“As computing environments become more diverse and mobile, deploying eCase in a fully compliant, highly resilient and secure hosted environment is critical for AINS and their customer base. It’s also a big help in reducing customer IT spending. Customers don’t need to install and manage servers or train staff to maintain them. Our hosting experts do it all for them.”